Refund Policy

All content or services purchased through MoonDrive.ae, whether paid via credit card on the website or through cheque/bank transfer under a commercial agreement, are considered Paid Services. These Paid Services must be paid for in full by the individual or entity making the booking or initiating the request.
Refunds, where applicable, will be processed strictly in accordance with the Company’s service terms and conditions.

Site Terms of Use Modifications

MoonDrive.ae reserves the right to modify, update, or amend these Terms of Use at any time without prior notice. By accessing or using this website, you agree to be bound by the most current version of these Terms and Conditions as published on the site.

Disclaimer

The materials and information available on MoonDrive.ae are provided on an “as is” basis.
Moon Drive makes no warranties, expressed or implied, and disclaims all other warranties including, but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other rights violations.

Moon Drive does not guarantee or make any representations regarding:

The accuracy or completeness of the materials on the website, the expected results of using the site or its services, or the reliability of any content or materials linked to or from this website.

Any reliance on the information provided on this site is strictly at the user’s own risk.

Cancellation Policy

Customers may cancel their booking and request a refund only if the cancellation is made at least 90 minutes before the scheduled pickup time.

Any cancellation made within 90 minutes of the scheduled pickup time is non-refundable, and no refund request will be processed.